Privacy Policy
This Privacy Policy explains how Elazia (“we”, “us” or “our”) collects, uses and shares personal information when you visit or make a purchase from https://elaziaclothing.com (the “Site”).
Who is responsible for your data?
Elazia is responsible for the processing of personal information described in this policy. For privacy questions or to exercise your rights, contact us at contact@elaziaclothing.com.
Personal information we collect
When you visit the Site, we may automatically collect information about your device and use of the Site, such as your browser, IP address, time zone, device type, pages and products viewed, referring websites or search terms, interactions with the Site and timestamps.
When you make or attempt to make a purchase, we may collect information including your name, billing and delivery addresses, email address, telephone number, products ordered, order details and information necessary to process payment.
Payments are processed by authorised payment service providers. Elazia does not directly store your complete payment-card details.
Cookies, pixels and similar technologies
Cookies and similar technologies may be used to operate the Site, remember preferences, manage the shopping cart, secure checkout, analyse traffic and measure the performance of the Site and marketing campaigns.
Strictly necessary technologies may operate where they are required for essential Site functions. Analytics, advertising and other non-essential technologies are used only where a valid legal basis exists, including consent where required.
Where privacy or cookie controls are available on the Site, you can use them to manage your choices. You can also change browser settings to block or delete cookies, although some Site features may then work differently.
How we use your information
We use personal information to:
- process payments and orders;
- arrange delivery and provide order, shipping and tracking updates;
- manage returns, exchanges and refunds;
- provide customer support;
- detect and prevent fraud and security risks;
- comply with legal, tax, accounting and regulatory obligations;
- improve our products, services and customer experience;
- send marketing communications where permitted;
- measure and improve advertising campaigns where permitted.
Legal bases for processing
Where the General Data Protection Regulation (GDPR) applies, personal information may be processed on the basis of performance of a contract, compliance with legal obligations, legitimate interests, or consent, depending on the purpose of the processing.
Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
Sharing personal information
We share personal information only where necessary to operate the Site, fulfil orders, provide services, comply with the law or protect legitimate rights and interests. Recipients may include Shopify, payment providers, suppliers and fulfilment partners, delivery companies, customer-support and email providers, analytics and advertising providers where permitted, professional advisers and public authorities where legally required.
Shopify hosts and operates our online store and processes information in accordance with its own privacy terms.
Analytics and advertising
We may use services from platforms such as TikTok, Meta, Google or other advertising and analytics providers to measure campaigns or display relevant advertising. Non-essential advertising and analytics technologies are used only where permitted by applicable law and, where required, after consent.
We do not sell personal information for money. However, certain disclosures for targeted advertising may be considered a “sale”, “sharing” or “targeted advertising” under some U.S. state privacy laws. Where applicable, you can use the Your Privacy Choices page available on the Site to exercise relevant opt-out rights.
International transfers
Some service providers may process personal information outside the European Economic Area. Where required, appropriate safeguards are used for international transfers, such as adequacy decisions, standard contractual clauses or other legally recognised mechanisms.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, fraud prevention, dispute resolution and compliance with legal, tax and accounting requirements. When information is no longer required, it may be deleted, anonymised or securely archived where required by law.
Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete or restrict the processing of personal information, object to certain processing, withdraw consent, request data portability and lodge a complaint with a competent data-protection authority.
To exercise your rights, email contact@elaziaclothing.com. We may need to verify your identity before processing a request.
Marketing communications
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us.
Children
The Site is not intended for children below the minimum age required by applicable law, and we do not knowingly collect their personal information.
Security
We use reasonable technical and organisational measures designed to protect personal information. No internet transmission or storage method can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy to reflect changes to our services, practices or legal requirements. The latest version will be published on this page.
Contact
Elazia
Email: contact@elaziaclothing.com
Website: elaziaclothing.com
Last updated: 12 August 2026